Frequently Asked Questions
1. What is Virgin hair?
The term “Virgin” hair means that is has never been chemically processed with any dyes or perms.
2. How many Ounces are in a bundle?
3.5 O
3. Does the hair shed?
Our hair has minimal to no shedding.
4. How many bundles would you recommend to achieve a full sew in?
For shorter lengths 12″-16″ (2 bundles)
For longer lengths 18″-30″ (3-4 bundles)
5. Can the curly and wavy hair be straighten or curled?
Yes and will return to its natural state after being washed.
6. When purchasing what colors are available and can the hair be colored?
No two bundles are the same exact color. It comes anywhere between a natural black/1b.
Yes the hair can be colored. I would recommend you consultant with a professional stylist for coloring.
7. What products would you recommend for hair care?
Treat the hair as if it is your own. Make sure to use high quality shampoo and deep conditioners. Also use light oils and serum. Do not use any greases or heavy oil sheen. Air dry or sitting under the dryer is recommended.
8. How long does Brazilian Hair Last?
With proper maintenance your hair can last up to a year or longer and can be reused.
CLOSURE PIECES
What is the difference between the lace base and silk base closure?
Lace base closures are breathable, transparent, and allows your scalp color to show through. Silk bases are not as breathable, are not transparent, and come with a base that mimics the scalp.
What is your refund policy?
All sales are final and there are no refunds. Due to the exclusive nature of our business and demand for our product exchanges can be made within 7 days of purchase in original packaged condition with original sales receipt. Chemical alterations or any modifications made to the product subsequent to the sale, make all guarantees null and void. We cannot accept back any human hair that has been installed or altered (washed, brushed, combed or cut). Inspect the hair without opening the packaging to make sure the product is to your satisfaction. If you are unsure, please show your stylist.
3-5 days after the time payment is made. We utilize the Order are processed thru United States Postal Service (USPS) for all shipping needs.
Do you ship internationally?
Yes, international shipping is available and is added to our checkout options.
Do you offer overnight shipping?
Not at this present time
What type of hair are the closures made of?
All of our closures are made with Brazilian hair.
What type of hair do the closures blend best with?
The closures blend best with majority of the hair companies that offer quality virgin hair. Our closures are 100% virgin meaning it can be colored to your desired color tone(s).
What are the dimensions and density on the closures?
The dimensions of the closures are 4×3.5 and the density is 130%. Our closures are made with quality Swiss lace material.
Do the knots come bleached on the lace closures?
No, the knots do not come bleached. Bleaching the knots is something that we would rather our clients do to ensure that it is bleached to their satisfaction.